Skills, Knowledge, and Abilities--Who Decides?

     Several questions submitted to management at the May 18 forum on the proposed layoff policy show concern about how skills, knowledge, and abilities (SKAs) will be determined in a layoff unit. In a subsequent Newslin item, management assured us that "multiple levels of review" would safeguard individuals from management's whims, and assure objective determination of SKAs. Two actual case histories, both involving multiple levels of review of performance appraisals show these assurancees to be less than worthless. Both employees tried to use the system of internal review. Far from obtaining redress, both individuals wound up suffering greater hardships. The temerity to question management's original judgment did not go unpunished!

Case #1:
     X, a matrixed employee, headed a project that won a significant award. Peers and clients throughout the Lab regularly seek his advice and services. However, he suggested to his host organization that circumventing the matrix system would significantly reduce the cost of his services. This enraged the management of the host organization, who requested that X be replaced.
     X's subsequent performance appraisal duly noted the incident, and it insinuated that he was capable of doing only jobs that were set up for him and lacked the creativity to generate new work. He received a lower rating than in previous years.
     X requested an administrative review. At the department level, the language of the appraisal was refined somewhat, but the insinuation remained, couched in veiled terms, and the rating was unchanged. In the subsequent appeal to the Director's Office, everyone involved in the matrix incident blasted X with unrelated, unsupported, and transparently false accusations. However, the accusations were unchallenged by the reviewer and undisclosed to X until the Director's signature made the review final. X was downgraded to his organization's next-to-bottom ranking group.

Case #2:
     Employee Y invented ways to clean up pollution in federal installations and commercial sites. In fact, he shared a patent and the credit for several potential systems of interest to the government, as well as to commercial enterprises, and published several papers on environmental restoration. However, because of a personal dispute, his management impounded his funds and refused him permission to attend off-site meetings that were crucial to the success of LLNL proposals to implement his ideas. As a result, the work was given to competitors.
     Y's management then set him up for failure by assigning him work that was out of his area of expertise and gave him a poor performance appraisal when he failed to progress in his assigned duties. He was downgraded precipitously to his organization's next-to-bottom ranking group and subsequently received a $35 salary adjustment.
     In upholding the performance appraisal and salary adjustment, the reviewer found no evidence of punitive intent by Y's management in assigning Y tasks for which he was mismatched and was subsequently unsuccessful in completing. The reviewer also dismissed the mismatched assignment as "secondary" to Y's grievance regarding the minuscule salary increase, although Y's failure in the assignment was the primary negative in the appraisal and was the principal reason for his downgrading.

     Under the proposed layoff policy, management will *not* be accountable. A person's ranking for layoff will be whatever management says it is. Don't let it happen to you! Alone you are powerless. Together we can demand independent and unbiased review of alleged unfairness, without reprisals! Sign an authorization card to bring about a vote that will empower employees.

What is an Authorization Card?

July 1995


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